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Privacy Policy

1. Introduction

Axxess Group of Companies (“we,” “our,” “us”) is committed to safeguarding your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy outlines how we collect, use, disclose, and protect your personal data when you interact with us.

2. Personal Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, surname, ID number

  • Contact Information: Email address, phone number, physical address

  • Transactional Data: Payment details, purchase history

  • Technical Data: IP address, cookies, and browsing behavior

3. Purpose of Data Collection

We collect and process your personal information for the following purposes:

  • Providing services and fulfilling contractual obligations

  • Managing customer relationships and communication

  • Marketing and promotional activities

  • Compliance with legal and regulatory requirements

4. Lawful Basis for Processing

We process personal information based on the following legal grounds:

  • Consent: Where you provide explicit consent for marketing communications

  • Contractual Necessity: When processing is required for service delivery

  • Legal Obligations: Compliance with tax, regulatory, or other laws

5. Sharing of Personal Information

We will not sell, rent, or trade personal information. However, we may share your data with:

  • Service providers assisting with business operations

  • Regulatory authorities, if required by law

  • Third parties with your consent

6. Data Security

We implement appropriate security measures to protect personal data from unauthorized access, alteration, or destruction. This includes encryption, access control, and regular audits.

7. Your Rights

Under POPIA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Object to processing for direct marketing

  • Withdraw consent at any time

To exercise your rights, please contact us at info@axxessgroup.co.za.

8. Retention of Data

We retain personal information only for as long as necessary to fulfill its purpose or meet legal obligations.

9. Cookies and Tracking Technologies

Our website may use cookies to improve user experience. You can modify your browser settings to disable cookies.

10. Updates to This Policy

We may update this policy periodically. Please review it regularly for any changes.

11. Contact Information

If you have any questions regarding this privacy policy, contact us at:
e:  info@axxessgroup.co.za

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